Ke***
Goods Jan 16,2022 PM 21:40
Does your Deco L/LW get scratches?
Official mallJan 17,2022 PM 14:26
Hello customer,
There shall be have one plastic cover on the tablet to protect the dust.
you may remove it. For long time using, it will have some scratches as well.
You could consider to buy a film like Star03 film to cover it, thanks.
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Ke***
Goods Jan 16,2022 PM 21:39
Is the Deco L/LW stylus pen a P05R, P06, PH3 or PH2?
Official mallJan 17,2022 PM 14:31
Both PH10B and PH20B can be work for Deco L/LW, thanks.
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Ke***
Goods Jan 09,2022 PM 19:30
What are you're opening hours?
Official mallJan 10,2022 AM 09:38
Hello Customer,
Our working from Monday to Friday, 9:30-12:30 & 14:00-18:00, thanks.
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XF***
Delivery Jan 08,2022 PM 16:08
Hi! I was wondering if this is still available and how long will it take to deliver from manila to bicol
Official mallJan 08,2022 PM 18:02
Hello, this model ship from China, it will takes 10-14 days delivery, thanks.
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Ke***
Goods Jan 06,2022 PM 18:39
Is it possible to use home credit?
Official mallJan 07,2022 AM 10:10
I am not sure, you may check with JNT for COD payment, if they can charge by Home credit, thanks.
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Ke***
Goods Jan 06,2022 PM 18:35
Does the Deco L/LW get scratches is the shortcut keys also customizable when using Android and also does it have a screen protector and can I use the Artist 12 2nd gen as a screen protector?
Official mallJan 07,2022 AM 10:14
Dear Customer,
For Deco L/LW you may consider to buy a protective film to protect it long time working.
We suggest you purchase Deco pro M film or star03 film, it maybe easy to fit it or cut a little to suit Deco L/LW.
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XF***
Goods Aug 26,2021 PM 17:39
Is this still available?
Official mallAug 26,2021 PM 18:57
Yes, this model is still in manila stock now, thanks.
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XF***
Delivery Aug 01,2021 AM 10:50
What is the span of delivery time to Cebu?
Official mallAug 03,2021 PM 15:27
it maybe takes 3-7 days delivery to Cebu after J&T pickup, thanks.
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XF***
Goods Jun 24,2021 PM 16:38
Hello does this support Windows 7 Home Basic OS?
Official mallJun 24,2021 PM 17:06
Yes, it support Windows 7 home basic OS, thanks.
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XF***
Delivery Jun 17,2021 AM 05:24
Do you deliver in tanza cavite po?and Also why this is cheaper than the other Artist 13.3 pro po what's the difference?
Official mallJun 17,2021 PM 15:24
Dear Customer,
Because standard 13.3Pro is out of Manila warehouse, it need to ship from China, so the price increased.
Holiday version ship from Manila, the price can be cheaper for shipping cost. The holiday version has full accessories as standard one, and it has more accessories than standard.
So you may choose holiday version instead, thanks.
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XF***
Goods Jun 13,2021 PM 21:34
Good evening, is there a technical support (Physical Store) in Manila incase if there's a problem of the tablet?
Official mallJun 15,2021 AM 09:45
We have online tech to help you solve the product problem. Also, we have local tech person to receive the product to inpsect it if you like. Thanks.
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XF***
Goods Jun 10,2021 AM 01:02
Hi! is this available (from Manila Distrb.) and COD for this?
Official mallJun 10,2021 AM 10:49
Yes, this model is available at Manila warehouse, and it can pay by COD, thanks.
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Gi***
Goods Mar 18,2021 AM 00:11
Does XP PEN Artist 13.3 works on Windows 10 Pro and Home OS?
Official mallMar 19,2021 PM 14:11
Yes, Artist 13.3 works on windows 10 Pro and home OS, thanks.
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