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Payment Dec 24,2024 AM 09:43

Does this have COD Payment

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Payment Dec 24,2024 AM 09:43

Does this have COD Payment

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Goods Feb 11,2024 PM 16:27

Hello! Are the felt tip nibs compatible with the pen that comes with the artist 16 gen 2? (not the pro version).

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Goods Oct 28,2023 PM 18:25

Can it work with redmi note 8 pro?

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Customer Service Oct 25,2023 PM 20:09

I have a question concerning about the cables. Since I don't use USB c. About the 3 in 1 cable, is it already included in the packaging? Since I don't see it in the optional accessories

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Customer Service Dec 25,2022 AM 07:16

hello is xp pen 16 2nd good for beginner or 15.6 pro?

and also can the xp pen 16 2nd connect with a vivo?

Official mallJan 06,2023 PM 18:19

Hello,

Both model is good for beginner, Artist 16 2nd tech is better than Artist 15.6pro.

Artist 16 2nd only support some Android phone USB3.1, DP1.2 port. like Huawei or Samsung, Vivo doesnot work.

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Delivery Oct 31,2022 PM 12:14

Hello, I noticed that in the shipping address info, some cities and municipalities are missing in the options list. More specifically under Camarines Sur region, you are missing the San Jose Municipality.

Official mallNov 08,2022 AM 10:17

Dear Customer,

we used JNT shipping address, if they can deliver to your address, we could add it.

If not, we may not deliver to that address by JNT, please advise, thanks.

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Goods Oct 05,2022 PM 19:29

Does this work with the Xiaomi 11 Lite 5G NE?

Official mallOct 08,2022 PM 19:44

Xiaomi doesnot support USB3.1, so it doesnot work, thanks.

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Goods Sep 19,2022 PM 17:24

Will it work as a monitor for my Nintendo Switch?

Official mallSep 24,2022 AM 09:22

it can be work as a monitor if you connect with PC, thanks.

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Goods Sep 19,2022 PM 13:24

i have'nt seen this question being asked yet. Im pretty confident that the artist 16 (2nd gen) is compatible with my Samsung Galaxy Note 9, but since the 16 2nd gen is more like a secondary screen, could it be used as a bigger monitor for when im playing games on my Nintendo Switch? if not, could we expect to see this feature on other models or a later iteration?

Official mallSep 19,2022 PM 15:23

Hello Customer,

The product Artist 16 2nd gen can work with Samsung Galaxy Note 9。

And it can work at 2 mode, one is same size screen as your phone, another one is full screen at Artist 16 2nd gen which you can playing games.

Thanks.

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Customer Service Sep 09,2022 AM 07:11

What brands/models of phones are compatible with the device?

Official mallSep 09,2022 AM 10:30

Hello, it mainly work with Huawei and Sunsung phone, please check the android phone details on website： www.xp-pen.com

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Goods Aug 26,2022 PM 18:56

Can I ask if this specific tablet is compatible with clip studio paint? I can't find a complete list of compatible apps on the site

Official mallAug 29,2022 AM 09:59

Hello,

Yes, it can work with clips studio paint.

As most of drawing apps in the marketing is working, no one can list all of them.

You can check all your working apps, like Photoshop, some version is working, some version isnot, thanks.

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Goods Aug 24,2022 AM 01:37

Couple of questions. It says in the special offer that you get a Free Glove (order between 500 - 4,499 php) and Free Bag (order above 4,500php), so if i were to order only the artist 16 2nd gen tablet and no other optional accessories, does it include another glove and 1 case?

And speaking of Optional Accessories, why is there no option to get a usb c to usb c connector in the list, which i assume is not included in the box when purchasing the tablet. Its only listed when i go to the artist 13 2nd gen page on the optional accessories list, but not on the artist 16 2nd gen or the 10.

Official mallAug 24,2022 PM 15:52

Dear Customer,

If you order Artist 16 2nd gen by BPI, you will get free bag ACB01. there is one glove packed in Artist 16 2nd gen.

Sorry for missing the accessories, we have added the type c cable on Artist 10/16 2nd gen, thanks.

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Customer Service Aug 14,2022 PM 18:28

Can the xp pen 2nd gen with 4 colors (not pro) works in Maya 3D animation software?
Do all tablet works In Maya? Or only for the pro. This is my first time to buy a drawing tablet for my pc.
Im a multi media artist. Im not sure if I should go for the pro. I really love the 2nd gen with colors but I’m not sure if all art software are compatible with that display tablet.

Official mallAug 16,2022 PM 15:09

Dear Customer,

Yes, Artist 2nd Gen series can work with Maya. all product can work with Maya. Thanks.

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