XF***

Delivery Jan 22,2022 PM 13:28

Hello, just wanna check for the update. Do you ship to the Philippines now?

Official mallJan 22,2022 PM 14:19

Yes, we have stock at manila, we can ship it from manila all the time during Chinese New Year holiday. (except Sunday)

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XF***

Customer Service Jan 22,2022 PM 13:24

Hi, does this Deco pro /s compatible to Xiaomi RedMi 9+ models (Android) ?

Official mallJan 22,2022 PM 14:15

Hello, Deco pro S/M compatible to Xiaomi for android 6.0 above system, thanks.

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XF***

Customer Service Jan 04,2022 PM 15:29

Good Day, does this work on laptops/desktops? Please reply asap. Thank you.

Official mallJan 04,2022 PM 17:41

Hello, it work with Laptop and desktop, thanks.

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Ke***

Goods Dec 30,2021 PM 13:22

What will happen if there's no OTG in the settings will it not work? And how many days will it take to deliver The Deco Pro S/W Tablet to Digos City?

Official mallDec 30,2021 PM 14:47

Hello Customer,

Normally for android 6.0 above phone, it has OTG function. most phone is open OTG no need to setting. only few case need to set it by manual.

And Minandao, it may takes 10-15days delivery as the typhoon affect many places to deliver. we are not sure if it can arrive timely.

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Ma***

Goods Feb 03,2021 PM 14:21

Good day. Do you have an official flagship store in Shopee?

Official mallFeb 17,2021 AM 10:53

Yes, we have official Flagship store in Shopee, you may come to us to check the store link, thanks.

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El***

Goods Jul 08,2020 PM 20:30

Does the package comes with a protective film like Deco 01V2? I hope so.

Official mallJul 09,2020 AM 09:38

Dear customer, deco pro didnot come with protective film. you may order the film with Deco Pro together, thanks

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Mi***

Payment Jun 12,2020 AM 06:12

Can you buy it with cash or you really need to use PayPal VISA and MasterCard??

Official mallJun 12,2020 AM 11:49

Dear customers,

We only provide Paypal, Visa and mastercard to pay on the store.

If you perfer Cash on delivery, you may order from our official Lazada, the platform provide that service for us, thanks.

I want to answer

Ma***

Delivery May 16,2020 PM 17:54

Hello,

I would like to purchase this tablet for my niece in France but I don't seem to be able to get a quote nor to pick France as shipping address : could you please give me a quotation for shipping and tell me how to proceed ?

Thanks in advance !

Official mallMay 18,2020 PM 14:04

Dear Customer,

You may go to our France store to place the order, https://www.storexppen.fr/?channel=website

This is Southeast store, thanks.

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Ge***

Goods May 09,2020 PM 13:22

Delivery And Goods
Hi I would like to ask can this Tablet work on an application like Google SketchUp, Revit, Lumion, and Autocad? Currently using those softwares and badly needed a graphic tablet for the meantime. And How long Can you deliver it here in the Philippines especially we are in quarantine. I do not trust Lazada and shoppee at the moment.

Thank you and Please Advice..

Official mallMay 09,2020 PM 16:13

Dear Customer,

Our tablet can be work on those application you mentioned.

Currently we ship order out by DHL, it takes 1-2 weeks delivery to Philippines, but it may need your assitance for customs clearance. Thanks.

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Ma***

Delivery Apr 16,2020 PM 17:07

I would like to order today. Do you ship to the Philippines now even with the ongoing community quarantine?

Official mallApr 16,2020 PM 17:24

Dear customer,
As we know the shipping to Philippines is stopped. Now your government only allow the shipping for daily necessities.
When your government open the shipping for all models, we will start the shipping to your country. Thanks.

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Ma***

Goods Apr 12,2020 PM 12:05

What is the size of the glove included in the product? Can we choose the glove size upon ordering?

Official mallApr 13,2020 PM 17:00

Dear Customer, the glove included is standard glove. it cannot choose the size because all accessories are same, color box has been packed by plasic flim.
If you do need a Large size or Small size glove, you may order the product add one size glove together, thanks.

I want to answer

Ma***

Goods Apr 12,2020 AM 11:52

Does this work with Xiaomi and Oppo android smart phones?

Official mallApr 13,2020 PM 16:56

Yes, it works with Xiaomi and Oppo Android 6.0 above

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